The Reality of The Impatient Customer
Velaro's recent survey found that 60% of Americans think one minute on hold is enough, a tell-tale sign consumer impatience…
October 2012
Jason Falls
Social Media Events
Social Media Keynote Speaker
Social Media Marketing Training
Social Media Speaker
Social Media Training
Explore Portland: The Awesomeness Conference?
Scott Stratten, Michael Brito, Jay Baer, Tom Webser and Social Media is Bullshit author B.J. Mendelson join Jason Falls and…
How Twitter is “Reshaping” Advertising & Facebook’s new Pinterestesque Feature – SoLoMo Show Ep 40
The SoLoMo Show is a weekly podcast hosted by Adam Helweh and Cory OBrien. Each...
Adam Helweh Our Love Affair with Mobile [INFOGRAPHIC]
Our love affair with mobile is growing. Tim Hayden of Edelman Digital explained more at Explore Minneapolis. This glance-can-go infographic…
Andrea Cook How To Tell If Your Social Media Policy Is Unlawful
Now that courts and the justice system have gotten hold of social media, it's time to gut-check your policy to…
How to Turn An Authentic Marketing Strategy Into Marketing Action
Finding your authentic, perfect strategy isn’t an entirely novel concept, but few actually employ it and even fewer can turn…
Forums Outperform Blogs In Social Media Use
Forums and message boards are a more important part of the social habit of Americans than one might think. New…
The Future of Successful Business Means Scaling Empathy – Part 1 – Customer Personas
Many of the most popular brands have exhibited a clear mastery of the power of empathy. The first step to…
Realtor.com’s Simple Solution Award Worthy
Realtor.com won a Sammy Award for opening the Social Graph to connect customers to trusted real estate agents.
Does Your Content Strategy Tell Your Customer’s Story?
How to use two basic plots to define your business' content strategy, while keeping the customer as the hero of…
Kat French New Research Shows Email Marketing Is Not Dead
New social media research from The Social Habit shows email marketing is not dead, but instead alive and thriving.
Making the Most of In-Person Blogger Events
Four ideas for effective brand engagement, and success, at blogger conferences, including BlogHer, Mom 2.0 Summit, New Media Expo and…
Stephanie Schwab